Flight Attendant

Flight attendants or cabin crew (also known as stewards/stewardesses, air hosts/hostesses, cabin attendants) are members of an aircrew employed by airlines primarily to ensure the safety and comfort of passengers aboard commercial flights, on select business jet aircraft, and on some military aircraft. 

Career Option

  • Studying and skill development is a constant thing in this career
  • especially if you’re angling for promotions. After about 10 years as an air hostess
  • you would be moved to jobs such as Ground Hostess
  • Check Hostess
  • or other airline related jobs. Though airlines usually advertise for recruits
  • individuals may send in applications on their own initiative.

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Courses to be pursued

  • Certificate Courses: •Certificate Course in Cabin Crew Training and Airhostess •Certificate course in Impression Management & Personality Development Certificate Course Diploma Courses: •Diploma in Aviation Management : - Airport Ground Services Training - Travel & Tourism (IATA Approved) - Dangerous Goods Regulation (DGCA Certified) - Customer Service and Front office skills - Diploma in Aviation
  • Hospitality and Travel Management - Diploma Course in Hospitality
  • Travel and Customer Service - Postgraduate Diploma in Aviation and Hospitality Services - Postgraduate Diploma in Airport Ground Services - Postgraduate Diploma in Aviation
  • Hospitality
  • Travel & Customer Service

Working Condition

Most flight attendants work full time, but they usually have variable schedules. Flight attendants often work nights, weekends, and holidays because airlines operate every day and have overnight flights. In most cases, a contract between the airline and the flight attendant union determines the total daily and monthly workable hours. A typical on-duty shift is usually about 12 to 14 hours per day. However, duty time can be increased for international flights. Attendants usually fly 75 to 90 hours a month and generally spend another 50 hours a month on the ground, preparing flights, writing reports, and waiting for aircraft to arrive. On average, they spend about two to three nights a week away from home. During this time, employers typically arrange hotel accommodations and a meal allowance. An attendant’s assignments of home base and route are based on seniority. New flight attendants must be flexible with their schedule and location. Almost all flight attendants start out working on call, also known as reserve status. Flight attendants on reserve usually live near their home airport, because they have to report to work on short notice. As they earn more seniority, attendants gain more control over their schedules. For example, some senior flight attendants may choose to live outside their home base and commute to work. Others may choose to work only on regional flights. On small corporate airlines, flight attendants often work on an as-needed basis and must be able to adapt to changing schedules. About a quarter of all flight attendants work part time.

Personal Skill

  • •Attentiveness •Communication skill •Customer-service skills •Decision-making skills •Physical stamina:

Educational Qualification

  • A high school diploma is typically the minimum educational requirement for becoming a flight attendant. However, some airlines prefer to hire applicants who have taken some college courses. Many employers prefer applicants with a degree in hospitality and tourism, public relations, business, social science, or communications. Those who work on international flights may have to be fluent in a foreign language. Some flight attendants attend special flight attendant academies.
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