Customer service is the condition of service to customers before, during and after a purchase. The person who ensures the quality of work is called customer service professional. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing.
- Building good relations - Maintaining a good relation between the company and the existing client - Dealing with the queries of the customers - Ensuring customer satisfaction - Working as the face of the company - Long working hours - Target based work
Founder, Director & Sr. Customer Care Executive at SkyWays however she also works as a Sr. Customer Care Executive to that helps the companies to reach its customers. Anurag has also master in Internet Entrepreneurial skills and E-sales services.
Nishtha is currently working at Concentrix as a Customer Care Associate. She is an experienced research associate with a demonstrated history of working in the human resources industry. She is skilled killed in various fields such as research, management, Microsoft Excel.