Career After School, Career List, Career Guide, Career Advisor

Customer Services

Customer service is the condition of service to customers before, during and after a purchase. The person who ensures the quality of work is called customer service professional. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. 

Career Options

  • - Opportunities in Knowledge process outsourcing - Can work in Multi national companies - Can go for voice process

Educational Qualifications

  • Minimum qualification 10+2

Personal Skills

  • - Communication skills - Listening skills - Problem solving skills - Flexibility - Initiative and proactive ness - Professionalism - Task orientation

Courses to be pursued

  • - Any Bachelor’s Degree - Any Masters Degree

Top Colleges

Working Conditions

- Building good relations - Maintaining a good relation between the company and the existing client - Dealing with the queries of the customers - Ensuring customer satisfaction - Working as the face of the company - Long working hours - Target based work

Top Companies

Successful Persons

Anurag Sabbarwal

Founder, Director & Sr. Customer Care Executive at SkyWays however she also works as a Sr. Customer Care Executive to that helps the companies to reach its customers. Anurag has also master in Internet Entrepreneurial skills and E-sales services.

Nishtha Malhotra

Nishtha is currently working at Concentrix as a Customer Care Associate. She is an experienced research associate with a demonstrated history of working in the human resources industry. She is skilled killed in various fields such as research, management, Microsoft Excel.

Future Bright Program

Interactive School Platform