Career After School, Career List, Career Guide, Career Advisor

Customer Services

Customer service is the condition of service to customers before, during and after a purchase. The person who ensures the quality of work is called customer service professional. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. 

Career Option

  • - Opportunities in Knowledge process outsourcing - Can work in Multi national companies - Can go for voice process

Top Colleges In India

Courses to be pursued

  • - Any Bachelor’s Degree - Any Masters Degree

Working Condition

- Building good relations - Maintaining a good relation between the company and the existing client - Dealing with the queries of the customers - Ensuring customer satisfaction - Working as the face of the company - Long working hours - Target based work

Personal Skill

  • - Communication skills - Listening skills - Problem solving skills - Flexibility - Initiative and proactive ness - Professionalism - Task orientation

Educational Qualification

  • Minimum qualification 10+2
Successful Persons

Future Bright Program

Interactive School Platform