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Customer Services

Customer services are mainly related to informing the customers about the company’s product or service and resolving the issues they are encountering with the product or service.


Career Options

  • - Career Service Representative - Technical Support Representative - Technical Support Analyst - Technical Sales Support Representative - Sales Product Sale Representative

Educational Qualifications

  • Minimum qualification 10+2

Personal Skills

  • - Communication skills - Listening skills - Problem solving skills - Flexibility - Initiative and proactiveness - Professionalism - Task orientation

Courses to be pursued

  • - Any Bachelor’s Degree - Any Master’s Degree

Top Colleges

  • Avalon Academy, Kerala Address: Oxford Business Centre Sreekanth Road Ravipuram M G Road Ernakulam Kerala 682016 Phone: 04844054050
  • Apeejay Institute of Mass Communication Address: Institutional Area Sector-8 Dwarka New Delhi 110077 Phone: 8447-779011 Website: www.apeejay.edu

Working Conditions

A customer service agent’s work is quite challenging as they have to build good relations and should always be ready to solve the problems of the clients or cutomers. They are responsible for maintaining good relation between the company and the existing client. They have to deal with the queries of the custosmers. They should ensure customer satisfaction.

Top Companies

  • Amazon Office Address: Vasundhara Enclave, Delhi 110096 Phone: 0120 4837702 Website: https://www.amazon.in
  • IBM India Pvt Ltd Address: Sector 135 Noida Uttar Pradesh 201304 Phone: 08026728990 Website: https://www.ibm.com/in-en/

Successful Persons

Anurag Sabbarwal

Anurag Sabbarwal, Founder, Director & Sr. Customer Care Executive at SkyWays however she also works as a Sr. Customer Care Executive to that helps the companies to reach its customers. Anurag has also master in Internet Entrepreneurial skills and E-sales services.

Nishtha Malhotra

Nishtha Malhotra, currently working at Concentrix as a Customer Care Associate. She is an experienced research associate with a demonstrated history of working in the human resources industry. She is skilled killed in various fields such as research, management, Microsoft Excel.

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