Customer services are mainly related to informing the customers about the company’s product or service and resolving the issues they are encountering with the product or service.
- Career Service Representative
- Technical Support Representative
- Technical Support Analyst
- Technical Sales Support Representative
- Sales Product Sale Representative
Minimum qualification 10+2
- Communication skills - Listening skills - Problem solving skills - Flexibility - Initiative and proactiveness - Professionalism - Task orientation
Courses to be pursued
- Any Bachelor’s Degree
- Any Master’s Degree
Avalon Academy, Kerala
Address: Oxford Business Centre Sreekanth Road Ravipuram M G Road Ernakulam Kerala 682016
Apeejay Institute of Mass Communication
Address: Institutional Area Sector-8 Dwarka New Delhi 110077
A customer service agent’s work is quite challenging as they have to build good relations and should always be ready to solve the problems of the clients or cutomers. They are responsible for maintaining good relation between the company and the existing client. They have to deal with the queries of the custosmers. They should ensure customer satisfaction.
Address: Vasundhara Enclave, Delhi 110096
Phone: 0120 4837702
IBM India Pvt Ltd
Address: Sector 135 Noida Uttar Pradesh 201304
Anurag Sabbarwal, Founder, Director & Sr. Customer Care Executive at SkyWays however she also works as a Sr. Customer Care Executive to that helps the companies to reach its customers. Anurag has also master in Internet Entrepreneurial skills and E-sales services.
Nishtha Malhotra, currently working at Concentrix as a Customer Care Associate. She is an experienced research associate with a demonstrated history of working in the human resources industry. She is skilled killed in various fields such as research, management, Microsoft Excel.