Customer services are mainly related to informing the customers about the company’s product or service and resolving the issues they are encountering with the product or service.
- - - Career Service Representative - Technical Support Representative - Technical Support Analyst - Technical Sales Support Representative - Sales Product Sale Representative
- Minimum qualification 10+2
- - Communication skills - Listening skills - Problem solving skills - Flexibility - Initiative and proactiveness - Professionalism - Task orientation
Courses to be pursued
- - Any Bachelor’s Degree - Any Master’s Degree
- Apeejay Institute of Mass Communication Address: Institutional Area Sector-8 Dwarka New Delhi 110077 Phone: 8447-779011 Website: www.apeejay.edu
A customer service agent’s work is quite challenging as they have to build good relations and should always be ready to solve the problems of the clients or cutomers. They are responsible for maintaining good relation between the company and the existing client. They have to deal with the queries of the custosmers. They should ensure customer satisfaction.
- IBM India Pvt Ltd Address: Sector 135 Noida Uttar Pradesh 201304 Phone: 08026728990 Website: https://www.ibm.com/in-en/