Customer services are mainly related to informing the customers about the company’s product or service and resolving the issues they are encountering with the product or service.
A customer service agent’s work is quite challenging as they have to build good relations and should always be ready to solve the problems of the clients or cutomers. They are responsible for maintaining good relation between the company and the existing client. They have to deal with the queries of the custosmers. They should ensure customer satisfaction.
Anurag Sabbarwal, Founder, Director & Sr. Customer Care Executive at SkyWays however she also works as a Sr. Customer Care Executive to that helps the companies to reach its customers. Anurag has also master in Internet Entrepreneurial skills and E-sales services.
Nishtha Malhotra, currently working at Concentrix as a Customer Care Associate. She is an experienced research associate with a demonstrated history of working in the human resources industry. She is skilled killed in various fields such as research, management, Microsoft Excel.
Get latest education news, career guidance, skill development programs, training programs, webinar and contest information.
To get a download link of the FairGaze App on your email, please fill your email id below: